Hello

I’m Luiza, an experienced product designer based in London, I use the power of design to create

EfortlessPowerfulBoldInclusiveGame ChangingSmartCompetitiveAccessibleLovedIntuitive Products

Hello

I’m Luiza, a lead product designer based in London. I use data and behavioral science to create

EffortlessPowerfulBoldInclusiveGame ChangingSmartCompetitiveAccessibleLovedIntuitiveFunctionalInnovative Products

About me

Why?

Nothing excites me more than finding innovative solutions to complex problems. In an ever-changing world design fuels my curiosity, pushes me to learn, and lets me be both visionary and pragmatic.

With a background in research and social sciences and over 10+ years, working on a wide range of design-led projects in Europe, UK and Asia, I’ve learnt exactly what makes design transformative and how to adapt that recipe to any scenario.

What?

From requirements to user research, rapid prototyping, testing, and post-launch refinements, I’m passionate about crafting seeamless journeys and efficient processes that empower creative teams to work independently while collaborating effectively with business and engineering throughout the product development lifecycle.

How?

I thrive on building synergy across business areas, creating immersive spaces where design, data, engineering, and business unite to strategise, visualise, and evolve ideas. I believe pushing the bar in design is crucial for advancing technology and driving business growth. I never settle for average.”

About me

Why?

Nothing excites me more than finding novel solutions to complex problems. Through its competitive yet collaborative nature design feeds my curiosity and enables me to be the glue between people, ideas and technology.

I am ego-free, self-driven, and very pragmatic and I thrive in fast-paced environments that nurture initiative, focus and devotion to deliver the optimal balance between form and function.

Over the past 10+ years, I have worked on a wide range of design-led projects in Europe, UK and Asia, across different organisational cultures and disciplines to bring products to life. Big or small, each project has provided a different challenge and added to my skill set.

What?

I help companies use design as a differentiator and multiplier to build competitive products that drive growth and stand out in an increasingly crowded marketplace.

I have solid experience designing for both web and native, managing all aspects of product design from user research to prototyping to post go-live refinements.

I enjoy building synergy with other disciplines by creating a open, safe and inclusive design culture where initiative, autonomy, creative and critical thinking, continuous feedback and input are the norm.

How?

I use tangible outputs like storyboards, journey maps, and prototypes to create an immersive space where design, data, engineering and business can come together to visualise and evolve ideas.

I think holistically and act pragmatically, ensuring design methodologies are used timely and effectively to deliver the best possible outcome.

I strongly believe design is a team game and the sum of all contributors I do not settle for average and I see each iteration as an opportunity to push the bar and encourage everyone to do the same

Practical Skills

 Design Management

Cross-function integration and collaboration
  • Timely and effective alignment and collaboration with business, data, product & engineering at key stages of development
Design effectiveness and accountability
  • data-informed decisions
  • design success metrics & ROI monitoring
  • design process optimisation ( standardised tools & frameworks)
  • brand level design consistency (UI library/design system development)
Team management and development
  • mentoring, empowering and developing designers/researchers
  • managing 3rd party resources

Product Design

  • Design workshops

  • Journey maps & user flows

  • Service blueprints

  • Wireframing & prototyping

  • User Testing

  • Moderated & Unmoderated User Research

  • UI Design

  • Art direction

  • Branding

Tools

UI Design

  • Figma

  • Sketch

  • Invision

  • Zeplin

  • Photoshop

  • Ilustrator

  • HTML/CSS

  • After Effects

Data & Research

  • Contentsquare

  • Adobe Analytics

  • User Zoom

  • Hotjar

  • Survey Monkey

  • Mailchimp

  • Maze

Collaboration

  • Miro

  • Jira

  • Trelo

  • Abstract

  • Slack

Work

Case Studies

Work

Product Redesign

AVON | London, UK

Completely revamp a web-based B2C digital platform that drives business growth, supporting users in 24 countries to manage their teams to maximize earnings and productivity.

App registration & Onboarding

AXA | Hong Kong

Rethink the registration flow to introduce key features and address usability issues leading to high drop-off rates and negative reviews in the app stores.

Sales Funnel Prototype

AXA/HSBC | HONG KONG

Prototype the end-to-end product page and sales funnel for a new, co-branded business insurance, to validate and refine the journey with real users, ensuring the funnel delivers the maximum number of conversions and leads.

Case Studies

Product Redesign

AVON | London, UK

Complete revamp of a web-based B2C digital platform that drives business growth, supporting users in 24+ countries to manage their teams to maximize earnings and productivity.

App registration & Onboarding

AXA | Hong Kong

Rethink the registration flow to introduce key features and address usability issues leading to high drop-off rates and negative reviews in the app stores.

Sales Funnel Prototype

AXA/HSBC | HONG KONG

Prototype the end-to-end product page and sales funnel for a new, co-branded business insurance, to validate and refine the journey with real users, ensuring the funnel delivers the maximum number of conversions and leads.

More Work Samples

More Work Samples

Contact

Get In Touch

If you need help with your project, want to learn more about me or you are a fellow designer just wanting to chat, drop me a line.

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Contact

Get In Touch

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