Workshops are an important part of my work. They are key in bring everyone together at key stages of product development. Whether they are aimed at articulating design strategy with senior stakeholders, get buy-in for new features, or just brainstorm ideas I believe they are an effective way of getting things done fast colaboratively.

@ AXA Hong Kong I worked alongside other SMEs to introduce Design Thinking and promote UCD practices to various business teams. I have planned and facilitated both independently or as part of a team multiple workshops that allowed key stakeholders to apply design thinking to existing business problems/projects.

The workshops happened at different stages of the development process and focussed on various aspects of the user experience. The key objective was to advocate for a robust discovery process, an iterative approach to validate ideas and test solutions early on to ensure that the business objectives are in sync with user problems and that the products we launch are not disconnected from user expectations.

Sessions aimed at rephrasing ambiguous requirements, reimagining existing features or products through brainstorming ideas early and opening the process to everyone.

These sessions aimed at get feedback from various team members at different project stages. They covered everything from new library assets, user flows, or ebtire features. For each session, we invited on top of the core product team an external stakeholder.

Aimed at reviewing & socializing user research findings, to validate assumptions or identify areas of opportunity for further development